Delivery Information

DELIVERY

Courier Company – Skynet

Delivery Schedules

Deliveries are made from Sunday to Thursday and not on weekends or Bank Holidays and you must place your order by 4pm to be processed on the next working day.

Delivery Areas – UAE Emirates

Charges

We charge AED 20 for standard delivery (Far Areas not included) on orders with a total weight of up to 5 kilograms, above 5 kilograms will be charged  additional AED 2 per kilogram, excluding restricted items. Please note that delivery charges will vary depends on your location.

Missing items from your order

We make every effort so that your order is correct at the time of packing. If there are items missing from your order, however please contact our customer services team.

Personal information use We never make your personal details available to companies outside Evefit Cosmetics Trading for marketing purposes. Our agencies may hold your data so that your details can be kept up to date, your orders processed and emails sent on behalf of Company.

If you sign up for our email newsletter, we use the personal information we collect about you to send you email newsletters featuring the latest promotional news, demonstrations and in-store activities.

Returned packages

Sometimes we have packages returned to us because our couriers were unable to deliver them. We will attempt to contact you to find out if you would like your order re-sent or refunding if this happens. If we cannot contact you within two weeks of receiving your parcel back into our warehouse you will get a full refund (including delivery charges).

Delivery address

You may send your order to a different name or address as long as the delivery address is in UAE. We do not support multiple delivery addresses. You cannot change the address details or the delivery option selected when your order has been placed.

Parcel tracking

We are able to offer an online tracking service.